Privacy Policy

Last updated: January 15, 2025

Introduction

At LexiForge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our autonomous social media agent platform.

Information We Collect

Personal Information

  • • Email address and contact information
  • • Account credentials and authentication data
  • • Billing and payment information
  • • Social media account connections (with your permission)

Usage Data

  • • Platform usage analytics and engagement metrics
  • • Social media interaction data (for automation purposes)
  • • Device and browser information
  • • IP address and location data

How We Use Your Information

  • Service Delivery: To provide and operate our autonomous social media agent services
  • Personalization: To customize your experience and improve our AI recommendations
  • Communication: To send service updates, security alerts, and support messages
  • Analytics: To analyze usage patterns and improve our platform
  • Legal Compliance: To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: Trusted third-party services that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given us explicit consent to share your information

Data Security

We implement industry-standard security measures to protect your information:

  • • End-to-end encryption for data transmission
  • • Secure data storage with encrypted databases
  • • Regular security audits and vulnerability assessments
  • • Multi-factor authentication and access controls
  • • Employee training on data protection best practices

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. Account data is typically retained for the duration of your subscription plus 90 days for backup purposes.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses and Privacy Shield frameworks where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@lexiforge.ai

Address: 123 Innovation Drive, San Francisco, CA 94107

Response Time: We respond to privacy inquiries within 72 hours